Terms of Service

Welcome to UglySweaters.com — your go-to destination for glorious chaos, festive fashion, and gloriously questionable knitwear.

By using our site, shopping with us, or clicking “add to cart” on anything ridiculous, you agree to these Terms of Service. Please read them carefully (or at least skim with your party playlist on in the background).

🧵 1. Products & Orders

Many of the items in our shop are made-to-order — printed just for you once you place your order. Because of this, we:

  • Don’t accept returns or exchanges (except for damaged or incorrect items)

  • Don’t start production until payment is confirmed

  • May take 7–14 business days to deliver, depending on your location

Some items may be affiliate products (like those from Amazon or other retailers). In those cases, you’ll be directed to complete your purchase on a third-party site, and their terms, not ours, will apply.

We work with third-party production and fulfillment partners who ship from global locations. Shipping times and fees will vary based on your destination. Customs duties and import taxes are your responsibility.

If your order gets returned due to an incorrect address or goes unclaimed, you may be charged for reshipping — or the item may be donated (sad, but true).

All content on this site — including images, product descriptions, graphics, logos, and puns — is the property of UglySweaters.com or its content partners. Don’t copy it, repost it, or put it on a mug without permission. That’s not cool.

By using this site, you agree to:

  • Provide accurate info at checkout

  • Not hack, spam, or otherwise mess with our site

  • Not impersonate Santa (unless you’re really convincing)

We reserve the right to block access, cancel orders, or deny service to anyone we suspect is violating these rules.

Prices are listed in USD (unless otherwise noted). We do our best to keep product availability accurate, but sometimes stuff goes out of stock, or pricing glitches happen. We reserve the right to update prices, products, and descriptions at any time.

Some links on our site may take you to external websites (like Amazon or Walmart). We’re not responsible for what happens on those sites — their content, policies, or your experience there.

If you buy through one of our affiliate links, we may earn a small commission (thank you for helping us buy more glitter).

We may suspend or terminate your access to the site at any time, for any reason — especially if you’re being a real Grinch about it.

These Terms are governed by the laws of Florida USA. If any part of these Terms is deemed unenforceable, the rest still stands.

We reserve the right to update these Terms anytime. If the updates are major, we’ll post a big ugly alert. Otherwise, please check this page for the latest version.

Need help? Contact us by clicking here. We respond faster if your message contains cat puns (but it’s not required).