Privacy Policy

Last updated November 11, 2026

At UglySweaters.com, your privacy is as important to us as the perfect amount of tinsel. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you’re not into it, we recommend stepping away from the tinsel (and the site).

🎯 What We Collect

When you shop with us, join our newsletter, or submit a contact form, we may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number (optional)

  • Payment details (processed securely via Stripe, PayPal, etc.)

  • Your order history

  • How you interact with our site (via cookies and analytics)

Custom designs and the ChatGPT app. When you send us a design for a custom sweater, on our Custom page or through our ChatGPT app, we receive the image files, your name, your email address, how many you want, your needed-by date and any note you add. We use them to prepare your proof, email it to you and print your order. We share the artwork with our print studio so it can be made. We keep designs and requests for up to 24 months so we can reprint or fix an order, then delete them. To have a design or request removed sooner, email festivefolks@uglysweaters.com and we delete it within 30 days. Our ChatGPT app sends us only what you choose to send for a proof.

We use cookies and similar tools to keep your cart working, remember your preferences, and understand how visitors use the site (through analytics). Some cookies help us measure marketing campaigns, and those only do their thing if you’ve opted in where your local law requires it.

You can block or delete cookies in your browser settings at any time. The site will still work; your cart just gets a little forgetful.

Microsoft Clarity. We use Microsoft Clarity to see how visitors use the site: where people click, how far they scroll, and where a page gets confusing. Clarity records this as heatmaps and session replays, using cookies and similar tools. Microsoft may also use this data for site analytics and advertising. Clarity masks sensitive content by default, including anything typed into a form, and we keep it switched off on the cart, checkout, account and proof pages. To see how Microsoft handles this data, read the Microsoft Privacy Statement.

We only use your data to:

  • Process and ship your order

  • Contact you about your purchase or support request

  • Send occasional marketing emails (if you’ve opted in)

  • Improve our website and party-vibe experience

We never sell your information. We think that’s tacky.

We only share your info with:

  • Our production partners (to make and ship your stuff)

  • Payment processors (to take your money, safely)

  • Analytics tools (to improve our site)

  • Marketing services (only if you opt in)

We don’t sell or rent your data. Period.

We do our best to protect your info with industry-standard security tools and encryption. However, the internet is a wild place, so we can’t guarantee 100% safety. You share info at your own risk, but we promise to keep it secure on our end.

UglySweaters.com is not intended for anyone under the age of 18. We don’t knowingly collect data from minors. If you’re a parent and you think your child has submitted info, please contact us and we’ll delete it.

If you’re shopping from outside the U.S., be aware that your information may be processed in the U.S. or other countries with different data protection laws.

We may update this Privacy Policy from time to time. If we make major changes, we’ll let you know. Otherwise, the latest version will always live here.

Questions? Concerns? Cookie jokes?
Click here to Contact Us. We’re always happy to chat (unless we’re in a snowball fight).